That bizarre BBC e-mail disclaimer

As anyone who has entered into e-mail correspondence with the BBC regarding a complaint will be aware, replies often include a standard footnote which begins with the following sentence.

disclaimer

Whilst one assumes that this is a standard disclaimer inserted for legal reasons, it is nevertheless absurd that official BBC replies to complaints made by its funding general public are flagged as “not the views of the BBC unless specifically stated”.

A BBC licence fee payer would of course expect to be the recipient of nothing less than “the views of the BBC” in communications regarding a complaint. 

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