Yesterday the BBC launched a public consultation concerning two parts of its complaints procedure: editorial complaints and general complaints.
Editorial complaints are defined as those concerning a particular item broadcast or published while general complaints cover issues that fall outside the BBC’s other categories.
An explanation of the background to the consultation and the BBC’s proposed amendments to the complaints procedure can be found here.
The existing complaints framework can be found here.
The consultation will run until April 3rd 2020 and submissions can be sent by email to:
or by post to:
BBC Corporate Affairs,
BBC Broadcasting House,
London W1A 1AA.