BBC Complaints procedure

April 19, 2014

The saga of three questions the BBC did not want to answer – part one

• How many complaints were made to the BBC over the last 5 years on a year by year basis? • How ...

March 31, 2014

Exclusive: how a complainant convinced the BBC Trust’s ESC to uphold his appeal

As we have previously noted, the BBC Trust’s Editorial Standards Committee recently upheld an ...

March 28, 2014

More on the uselessness of BBC complaints response targets

The same BBC Trust Editorial Standards Committee report referred to in this recent post also include...

March 27, 2014

Two and a half years a BBC complainant

Earlier this month we noted a Times report on the subject of the BBC Trust’s Editorial Standar...

March 14, 2014

BBC’s ECU publishes findings on complaint about R4 ‘Today’ programme

Back in January we noted that a listener’s complaint concerning the November 15th 2013 edition...

February 7, 2014

The 16 month-long story of a complaint to the BBC

If ever there was an example of the patience and tenacity required to see a complaint to the BBC pur...

December 14, 2012

RTS Chief Exec flags up “culture of denial” at BBC News

h/t GR Although not related to Israel or the Middle East, readers frustrated by the BBC’s comp...

December 4, 2012

The strange story of a complaint to the BBC

Readers no doubt remember the report carried here at BBC Watch about an edition of the BBC Radio 5 ...

November 15, 2012

Tips on using the BBC Complaints Procedure

Several readers have written in to BBC Watch asking for advice on navigating the sometimes confusing...