Executive Complaints Unit

November 7, 2022

OFCOM publishes findings on BBC Oxford Street incident reporting

In late January we noted that OFCOM had  announced that it would conduct an investigation follow...

January 30, 2022

BBC ECU issues decision on reporting of the Oxford Street incident

On January 8th the BBC News website reported that the many complaints it had received concerning rep...

October 27, 2019

OFCOM reports on the BBC complaints procedure

The BBC's external regulator is of the opinion that the complaints system works 'effectively'. ...

September 17, 2018

BBC ECU publishes ‘Alternativity’ complaint finding

Complaint finding published on BBC website....