Changes made to BBC Complaints webform

Changes have been made to the look and the format of the online complaints form.

The BBC has recently made changes to the online form which can be used by members of the public to submit a complaint.

Not only is the look of the form different but the order of some of the questions has been changed – for example the request to provide details of the programme/report concerned now appears after the actual complaint – which may cause some confusion to those familiar with the previous version.

As always we nevertheless recommend using the online form rather than the phone-in or postal options available and we strongly suggest taking a screenshot at the ‘review and submit’ stage for future reference.

Related Articles:

How to Complain to the BBC

 

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